Closely tied to our Inclusive Account Management mentality, we take an approach with our hosting that is meant to be as simple and convenient for the customer as possible. For instance, most hosting companies in general will not help with website issues. Domain registrars often won’t help troubleshoot email issues. (And if they do, they’ll need to transfer back and forth between departments until the right person answers.) If a customer asks a question that is slightly outside the tech rep’s scope of assistance, they’ll either be transferred or they’re out of luck altogether. All this time the customer is spending their time on hold, waiting for the right department, or explaining over and over to each new tech rep what the issue is.
There are thousands of web hosts to choose from, so what makes Majestic Imaging stand out?
We offer one phone number (with no automated menus) and one email address for all a client’s web-related issues or questions, whether it’s for domains, hosting, email, website technical operations, website content, or simply general consultation and support. Whatever the issue, our friendly and responsive team will make it a priority to get the problem solved as quickly as possible with minimal hassle to the client.
We maintain all services and work with all necessary systems in order to take care of client issues without their having to learn how to do it themselves. Need a new email address setup? Need a DNS configuration update? Need a new domain purchased and pointed somewhere? All a client has to do is send in a request, and we’ll take care of it right away or be in contact if further information is needed. It’s that easy.
We at Majestic Imaging do our best to avoid the nickel-and-dime approach, and focus on customer service and problem solving. There are times a client needs a quick website fix or they’re out of town and need a fast update. A simple call or email and we’ll take care of it right away, often as a courtesy*.
Chances are, at some point there will be web or email questions, concerns, or issues that a client needs overall, experienced support for – and they need it quickly. This is what we do.
Typical email-only packages to full hosting packages to VPS packages generally range from $10/month to $245/month depending on many factors. Server specifics and numbers can be confusing, but in all cases the solutions we offer will be inclusive packages that have everything a client’s website or business needs, and we always do our best to keep prices competitive.
See examples of client benefits and results here
*Quick updates (updates in the <5-10 minute range) are done as a courtesy (meaning no charge) when possible and within reason.
Some clients require massive processing power, a dedicated eCommerce system, a highly customized configuration, special monitoring services, or any number of other specific services.
Majestic Imaging offers specialized hosting packages as well as Fully Managed Hosting fine tuned for whatever purpose a client needs.
Fully managed hosting Service Level Agreements (SLA’s) include:
24/7/365 monitoring of up to 6 ports and/or URLs
redundant monitoring from multiple locations
general proactive management for overall server health
Control Panel updates
managed, daily backups
general administrative tasks (updating server configurations for optimization)
investigating/repairing server operational issues
adding/modifying firewall rules
managed DNS (where necessary)
Our Inclusive Account Management approach extends to both services, enabling us to directly handle updates and changes based on client requests, eliminating the need for them to learn specialized interfaces or configuration terminology.
Majestic Imaging can register and manage as many domain names as a client requires, and when changes or configurations need updating, all that’s required is a call or email and we’ll take care of it. Most standard domain name registrations are a flat $15/year , however pricing can vary for a number of new and custom extensions such as .pro and .la.
Elevate your professional image with a branded e-mail address using a custom domain name, offering greater credibility compared to generic providers like Hotmail or ISP addresses; even without a website, we offer customizable e-mail services controlled by either us or the client, with pricing typically starting at $10/month.
For any Inquiries, Propositions or Future Projects.
For Over 20 Years 93%+ of our NEW Clients come to us as Referrals from EXISTING Clients
We got a winner! You rock Kalin! This new [design] is the best and we love it, thanks for all the… Read more “Brenda Dragonne”
“You rock,… Read more “Adam Leipzig”
Thank you for all of this – your diligence, insights, and inventiveness at being Sherlock Holmes. Let’s see what changes we see in analytics over the next week. You are… Read more “Adam L.”
“As usual, thank you so much Kalin – you are such a lifesaver for… Read more “Linda Simmon”
Lots of positive comments from MBSG staff on the new website. … Read more “Bob Michlin”
ur amazing… best IT support we’ve ever… Read more “Genevieve Anton”
“Thanks! You are the… Read more “Teresa Wu”
Excellent work. Thank… Read more “Pamela Campagna”
Super impressed with the new site by the way. You… Read more “SeAnn Degenhardt”
“Wow, you are awesome and… Read more “Teresa Wu”
Excellent, thanks for the update. Thanks for the quick response time on that. Very much… Read more “Jason Ruttan”
Thank you so much Kalin! You are the… Read more “Maria Leonido”
Scrolling thru the mobile version this morning and it really is a well done site! Very… Read more “Kelly Sullivan”
“Thank you, you are simply… Read more “Teresa Wu”
Did I ever tell you you’re the… Read more “Lubna Razzaq”
“You are the best! Thanks again for always being there for… Read more “Lisa Scalia”
Thank you so much Kalin! We appreciate… Read more “Maria Joana Leonido”
Awesome. So happy to be able to turn to you for… Read more “Vanessa”
Thank you for pitching in to get this done so… Read more “Genevieve Anton”
Awesome! Thank you SOOOO… Read more “Amy Deering”
they asked for a recommendation and I sent him to… Read more “Richard Randle”
“I am just introducing you all via email…I have told them how responsive and cost-effective your services… Read more “Kaaren Cambio”
Looks good! Needed up ASAP… marketing, etc.. Great job, BIG… Read more “Jason Papp”
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